Welcome to the China CITIC Bank International.

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Home Helper Plus Insurance Plan

Protect your Helper

And protect yourself – after all, it is illegal not to insure him or her. And the whole family can sleep more easily.

Domestic helpers offer great support for today's hectic lifestyles. They look after our home, our family and help ease the burdens of daily life. If you have a domestic helper, the law requires you to have employee compensation insurance for him or her. This also protects you against unexpected healthcare costs in the event that your domestic helper falls sick or has an accident.

Features

  • Employer's liability up to $100,000,000 per event
  • Fidelity protection coverage up to $10,000 per year for any financial loss resulting from fraud or dishonest acts committed by your domestic helper
  • Subsidy of $200 per day for employing temporary domestic helper if your domestic helper is confined in the hospital for treatment or surgery
  • Repatriation cost coverage up to $10,000 per year due to medical reasons; up to $10,000 per year for post-mortem treatment and transportation of moral remains back to the country of residence
  • Medical expenses up to $5,000 per year for bodily injury to your family member under the age of five caused by the intentional malicious act of your domestic helper
  • Administrative expenses up to $3,000 per year for employing a replacement domestic helper if your domestic helper is repatriated due to serious injury, illness or death
  • Value for money with low premium with protection for your domestic helper, including medical benefits, dental expenses and personal accident insurance
  • Convenient and flexible when transferring the insurance cover to your new domestic helper by simply making one telephone call
  • 7-day claims processing guaranteed

Important Notes

Zurich Insurance Company Ltd (hereafter “Zurich”) is the insurance underwriter of the insurance plan, and is solely responsible for all coverage and compensation. The insurance plan is a product of Zurich but not China CITIC Bank International Ltd. Zurich is not a subsidiary or an affiliate of China CITIC Bank International Ltd. China CITIC Bank International Ltd is registered in accordance with the Insurance Ordinance (Cap. 41 of the Laws of Hong Kong) as an insurance agent of Zurich for distribution of general insurance products in the Hong Kong SAR.

In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between China CITIC Bank International Ltd and the customer out of the selling process or processing of the related transaction, China CITIC Bank International Ltd is required to enter into a Financial Dispute Resolution Scheme process with the customer; however any dispute over the contractual terms of the insurance product should be resolved between directly Zurich Insurance Company Ltd and the customer.

The information contained herein is for reference only and does not constitute any part of the insurance contract. For full terms and conditions and exclusions, please refer to the policy document which shall prevail in case of inconsistency. In the event of any discrepancy between the English and Chinese versions, the English version shall prevail. Zurich Insurance Company Ltd reserves the right of final approval and decision on all matters.

For more Information

Ways To Bank With Us

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Careers

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CITIC Group

Tap into the vast resources and network of our parent bank China CITIC Bank and our ultimate shareholder, CITIC Group Corporation.

Essential links

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