Make branch appointments

Make your appointment with us

Welcome to use branch appointment service, we will contact you within 2 business days to confirm the appointment details upon submission.

Kindly note that this form is not for urgent instructions or reporting an urgent matter (e.g. reporting of fraud or suspicious transactions). Should you require immediate assistance, please call our services hotline or visit one of our branches.

Please complete all mandatory fields in English or Chinese.

Phone Number
Preferred Appointment Branch2
Remarks:
1 An acknowledgement email will be sent to this email address upon submission
2 Branch opening hour: Monday-Friday: 9am-5pm; Saturday: 9am-1pm; Sunday and public holidays: closed)

Appointment details are subject to our final confirmation.
In the event of any inconsistency between the English and Chinese versions of this form, the English version shall prevail.