What is Robo 360 Advisory Service (“Robo 360”)?
Robo 360 assists and facilitates you to set your financial goals, make suitable investment decisions and build your own portfolio based on quantitative models.
Customers can view the projected value of investment against the target. Robo 360 will suggest corresponding value of the parameters which the projection of the goal will be on target.
Robo 360 suggests the portfolio using an algorithmic asset allocation model. Based on the specific circumstance of yours, a tailored asset allocation mix will be given.
You can select your preferred investment funds and start investing.
Once your portfolio is constructed, Robo 360 will monitor the portfolio performance and provide rebalancing alerts when necessary.
Based on the daily portfolio value, an Advisory Service Fee will be charged. The fee is calculated on each calendar day based on the day end balance of Asset Under Advice management and is charged monthly.
No subscription fee, withdrawal fee or account closure fee.
These are a list of questions and answers relating to a particular subject, especially one giving basic information for you.
Robo 360 uses a quantitative approach to provide guidance to help you build your own portfolio, keep track of the portfolio performance and provide timely rebalancing advice online.
Robo 360 gives you the following advantages:
A disciplined way of investment
You can set financial goals, take action to invest and build your own portfolio based on quantitative models. You will also be provided with rebalancing alerts when necessary to help you invest in a disciplined and strategic way.
Low cost and low investment amount
You will only need to pay an all-inclusive “Advisory Service Fee” for the all-round services provided by Robo 360. No subscription fees for individual funds will be charged. Using Robo 360, you can start investing with as low as HKD800/USD100.
For other fee items, you have to refer to the offering documents or prospectus of each respective fund.
Reliable wealth management service
You will be offered guided advice to keep track of your investments throughout the investment horizon.
You can simply log in inMotion app to start your investment with Robo 360 anytime, anywhere, with no hassle of physical meetings.
Robo 360 uses quantitative methodologies, financial theories and algorithms to tailor model portfolios to your needs.
Robo 360 collects information such as risk profile and investment horizon to pick a model–driven model allocation for your investment goal plan. It calculates the projected values of the goal plan using models with assumptions based on historical data. You can proceed to create the goal plan if the probability of achieving the target amount is at least 50%, otherwise it will recommend you to adjust the plan by changing the investment amount, investment horizon or target amount. After the goal is set, you will be guided to construct a portfolio using investment funds as the underlying investments.
Here are some key limitations of the algorithms in Robo:
You will need the following to experience Robo 360 Advisory Services:
First and foremost, you determine a goal, i.e. your reason for investment. Robo 360 will provide you advice on asset allocation mix and tell you if the simulated performance of your goal plan may reach your target amount under a normal market based on your
The longest investment tenor is capped at 50 years. Also, considering customers’ risk appetite, the sum of customers’ age and investment tenor cannot exceed 85.
Yes. You can modify your investment goal setting such as the target amount and investment tenor after a goal is set. Simply go to the Robo 360 dashboard, click the goal and click “Manage” for change.
Robo 360 will use investment funds to create Goal Portfolio. You can invest in a multi-asset portfolio of investment funds that are suitable for your investment objective.
In selecting investment funds in Robo 360, the following factors will be considered:
The fund for each asset class category is ranked according to a scoring method by taking into consideration of each fund’s performance and tracking error against respective asset class benchmark indices. The fund with highest score within each asset class will be shown as the first fund in the fund drop-down list.
The product risk rating of each fund (1,2 = Low Risk; 3 = Medium Risk; 4,5 = High Risk) is assigned by the Bank’s internal risk assessment of various factors, including but not limited to, the fund type, single country concentration, sector focus, denominated currency, liquidity, volatility and transparency, and whether the fund is complex or not etc. The product risk rating is for reference only.
Your risk profile is assessed based on Investor Risk Analysis (“IRA”). The results of IRA are built on the assumption that an appropriate risk level of an investor will depend on investor’s investment objective, investment horizon, liquidity needs, investment knowledge and experience, and risk and return expectation.
The questionnaire design for IRA and scoring methods are based on the findings from empirical research. The investment risk profile of a customer is divided into the following 5 levels where the investment products involving higher risk are only suitable for customers with higher risk tolerance levels.
You can tolerate low level of investment risk and accept the risk of minimal negative price movement. Generally, you tend to invest in products with low price volatility and potential expected return that is similar to the bank deposit rate. You are regarded as a conservative investor who is likely to aim at capital preservation or low risk products.
You can tolerate low-to-medium level of investment risk and accept the risk of low-to-medium negative price movement. Generally, you tend to invest in products with low-to-medium price volatility and potential expected return that is slightly higher than the bank deposit rate. You are regarded as a moderate investor who is likely to aim at low-to-medium risk products.
You can tolerate medium level of investment risk and accept the risk of medium negative price movement. Generally you tend to invest in products with medium price volatility and potential expected return that is much better than the bank deposit rate. You are regarded as a balanced investor who is likely to aim at medium risk products.
You can tolerate medium-to-high level of investment risk and accept the risk of medium-to-high negative price movement. Generally, you tend to invest in products with medium-to-high price volatility and potential expected return that is comparable to the stock market indices. You are regarded as a growth investor who is likely to aim at medium-to-high risk products.
You can tolerate high level of investment risk and accept the risk of high negative price movement with the potential of losing the whole initial investment amount. Generally, you may consider investing in products with high price volatility and potential expected return that is remarkably higher than the stock market indices. You are regarded as an aggressive investor who is likely to aim at high risk products.
Based on the IRA results, you can opt-down your risk profile.
By comparing the projected performance of the customer’s contribution and the customer’s goal (i.e. target achievement), a goal status will be determined, i.e. “Above Target”, “Below Target” or “On Target”:
Above Target: The projected achievement at the end of the goal is above the target under a poor market. This happens when the probability of the portfolio missing the target amount is less than 10%. The platform monitors this goal status every day and sends out an alert to the customer as soon as the goal status is changed to Above Target.
Below Target: The projected achievement at the end of the goal is below the target under a normal market. This happens when the probability of the portfolio missing the target amount is greater than 50%. The platform monitors this goal status every day and sends out an alert to the customer when the probability of the portfolio missing the target amount is greater than 50%.
On Target: The projected achievement at the end of the goal is above the target under a normal market but below the target under a poor market.
The 10th, 50th and 90th percentile of the simulated monthly performance represent the model allocation performance under Poor, Normal and Good market environments respectively.
Projections are simulations based on expected returns and volatilities associated with the investment model selected according to the Bank’s portfolio construction methodology assuming them to be fixed for the rest of the investment tenor. These parameters are assumptions based on historical performance and might not be achieved in the future.
Rebalancing is the process of adjusting the portfolio so as to achieve the original investment objective.
Market conditions can lead to performance differences between asset classes. Not confirming the rebalancing action will lead to performance difference and non-alignment of portfolio risk with the model portfolio and the portfolio may become no longer suitable for you.
Rebalancing in Goal portfolio is the process of selling units of one or more funds held in the portfolio and buying units in one or more new funds or/and adding units to one or more existing positions.
Robo 360 will monitor the portfolio and offer rebalancing advice when necessary. You will receive a rebalancing alert if any one of the following scenarios arises:
Depending on your preference, rebalancing alerts will be sent via SMS or email. Also, you can retrieve rebalancing alerts in the notification centre, which is under the “Bell” icon on the top right corner of Robo 360 dashboard in inMotion anytime, anywhere.
Robo 360 will provide rebalancing suggestions when necessary and send you corresponding alerts via SMS or email. However, portfolio settings will not be modified without your instruction and confirmation.
In case of any delay in providing rebalancing instructions or ignoring of rebalancing suggestions, your investment portfolio may diverge from the suggested model asset allocation mix, causing deviation from achieving your investment objectives, hence no longer suited to your needs or expectations.
The rebalancing process involves redemption(s) and subscription(s) of one or more funds. Upon receiving your instruction for rebalancing, Robo 360 will assist you to subscribe the investment funds after all the redemption transactions have been settled successfully. Assuming the longest time for any fund redemption and subscription transaction to settle to be 3 business days, the whole process would take 6 to 10 days. In this regard, it will take longer time as redemption and subscription orders are not executed at the same time.
Yes, there is minimum redemption amount, ie USD 100 or HKD 800.
If your portfolio worths less than this amount, Robo 360 will only allow a full redemption. If you hold more than that amount, both full and partial redemptions are allowed.
No. You cannot redeem an individual fund under one portfolio. However, full or partial redemption, i.e. a designated portion of the funds under the portfolio is allowed.
You can redeem your portfolio but not transfer out the underlying assets.
Yes, you can redeem your portfolio either partially or fully anytime.
Your holdings and transactions will be displayed on the Consolidated Monthly Statement. For updated details of portfolio and performance, you can refer to the Robo 360 dash board.
Since the time for price update of investment funds is different in inMotion and Robo 360, there could be difference in the market value shown in inMotion and Robo 360.
Transaction advice will be issued when your orders are executed. However, portfolio will only be created after settlement, which normally takes 3-4 days after order execution. Therefore, you will receive advice before your portfolio is created.
Please refer to the following explanations of respective messages in Notification Centre:
|Message in Notification Centre||Explanation|
|The allocation of your portfolio has deviated from the model portfolio that we have suggested for you. Please adjust.||The asset allocation of your portfolio is deviated from the model suggested to you by Robo 360. In order to achieve your investment goal, Robo 360 suggests you to rebalance your portfolio so that your investment mix can restore to the asset allocation suggested by Robo 360.|
|Based on your current portfolio, you may need to invest more or invest with longer tenor to achieve your goal. Please adjust.||Your selected investment funds may not perform as Robo 360 predict. In order to achieve your investment goal, you may need to adjust the investment tenor or increase the investment amount.|
|Based on your current portfolio, you can consider to invest with less amount or shorter tenor to achieve your goal. Please adjust.||Your selected investment funds have outperformed the prediction by Robo 360. You may use a shorter investment tenor or a less investment amount (with partial redemption) to achieve your investment goal.|
|The fund(s) you hold is/are no longer available in this platform / no longer suitable to you. Please consider to switch into another fund. If you choose not to conduct rebalancing, your investment portfolio may no longer be suitable to you.||Robo 360, based on your risk profile, recommends an allocation mix and underlying investment funds to you.
The investment funds in your portfolio may no longer be suitable for you due to various reasons, e.g. a change in risk rating. In this regard, we strongly suggest you to adjust your portfolio.
|Your risk profile has been changed. We have prepared a new portfolio for you based on your latest circumstances.
Please conduct rebalancing to the investment portfolio. If you choose not to conduct rebalancing, your investment portfolio may no longer be suitable to you.
|Robo 360, based on your risk profile, recommends an allocation mix and underlying investment funds to you.
As your risk profile has changed, the asset allocation mix and the investment funds in your portfolio may no longer be suitable for you. In this regard, we strongly suggest you to adjust your portfolio.
|This is the end of your plan.
Unfortunately, you may need to invest more or invest with a longer tenor to achieve your goal. Please adjust.
|Your portfolio has reached the end.
However, due to various reasons, e.g. market movements, or low performance of your chosen funds, your target amount is not reached. Under this circumstance, you may consider adjusting to a longer investment tenor or increasing the investment amount to achieve your goal.
|Your goal has been reached!
Now, you can aim higher to your Goal Portfolio, redeem, or continue to stay with us.
|Your goal has been reached prior to your desired investment tenor. Under this circumstance, you can either redeem your portfolio or continue to invest with a higher investment goal.|
|Your goal has been reached!
Now, you can consider redeeming your investment. Of course, you can also continue to stay with us.
|Your goal has been reached. Under this circumstance, you can either redeem your portfolio or continue to keep your portfolio in your Robo 360 account.|
|The fund(s) you have selected for the Monthly Investment Plan is/are no longer available in this platform / no longer suitable to you. As such, Robo 360 has cancelled the related Monthly Investment Plan for you. Please consider to choose another fund. Robo 360 will base on your portfolio situation and provide different rebalaning advice to you (if needed) , please stay tune on Robo 360 updates.||The fund(s) you have selected for the Monthly Investment Plan is/are no longer available in this platform / no longer suitable to you. As such, Robo 360 has cancelled the related Monthly Investment Plan for you. Under this circumstance, you may consider to choose another fund / adjust your portfolio.|
Only an Advisory Service Fee will be charged based on customers’ daily portfolio value under advice in the Robo 360 Advisory Services. There is no subscription fee, withdrawal fee or closure fee.
You are still subject to other fees and charges as stipulated in the offering documents of each respective fund. Please refer to the Bank’s Investment Products Service Fees and Charges.
Advisory Service Fee = 0.5% p.a. on total value of Asset Under Advice (AUA) (daily accrued and monthly charged)
Advisory Service Fee is accrued by calendar days and charged on a monthly basis. Daily accrued advisory fee = Total value of AUA X 0.5% / 365 (366 in case of leap year). Advisory Service Fee is debited from the One Account Deposit of the designated Robo 360 account.
You will need to maintain sufficient cash in the One Account for Robo 360 in order to create investment portfolios and settle the fees and charges (e.g. Advisory Service Fee). You may top up money by transferring in money from your CNCBI savings or current account via inMotion instantly.
In case of insufficient cash for portfolio creation, your subscription/ rebalancing order will not be processed. In case of insufficient cash for Advisory Service fee, account overdraft might occur which will lead to interest expense.
Customers can refer to the product page of Robo 360 on the Bank’s website or call the Bank’s customer service hotline 2287 6767 for more information.
Before you close a Robo 360 account, you have to ensure that there is no outstanding portfolio in the account. Therefore, you have to redeem the portfolio completely under the portfolio. When there is no more outstanding portfolio in Robo 360, you can choose to close Robo 360 account completely by visiting our branches.
Only an Advisory Service Fee will be charged based on customers’ daily portfolio value under advice in Robo 360 Advisory Services. There is no subscription fee, withdrawal fee or closure fee.
Moreover, no fees will be charged when you top up your investment amount or rebalance your portfolio.
You are yet subject to other fees and charges as stipulated in the offering documents of each respective fund. Please refer to the Bank’s Investment Products Service Fees and Charges.
Yes. HKD 800 or USD 100 per month to start Monthly Saving Plan with Robo 360.
Three calendar days (5th / 15th / 25th) are available for customers to choose.
If the bank is unable to make the relevant debits for the monthly contribution amount from customer’s Robo 360 account for three consecutive months, the relevant Robo 360 Monthly Saving Plan will then be terminated automatically.
Any notice of cancellation or variation shall be given through Robo 360 at least two working days prior to the date on which such cancellation/variation is to take effect.
There can be no guarantee that the Selected Portfolio will produce the desired pre-defined investment objectives, strategies and/or themes (as applicable) or results. In addition, there is no guarantee that a strategy based on historical information will produce the desired pre-defined investment objectives, strategies and/or themes (as applicable) or results in the future, and if market dynamics change, the effectiveness of the strategy may be limited.
The price of Securities may move up or down, or Securities may become valueless due to adverse market conditions, suspension of stocks from trading, termination of funds, etc. The Securities in which a Selected Portfolio seeks investment exposure can perform differently from each other at any given time (as well as over the long term). Any fluctuations in value of one or more Securities comprising the Selected Portfolio could affect the overall value of the Selected Portfolio. In the worst-case scenario, the Securities comprising the Selected Portfolio could become valueless. This will also affect the ability of the Selected Portfolio to meet the desired pre-defined investment objectives, strategies and/or themes (as applicable) or results, and the Selected Portfolio may become no longer suitable for me/us.
In order to achieve the pre-defined investment objectives, strategies and/or themes (as applicable) of a Selected Portfolio, the Selected Portfolio will be subject to review, and if necessary, Rebalancing or adjustments of the composition and/or weighting of the Securities or asset classes. Whilst the Bank may provide Rebalancing Alerts as it may determine appropriate after its review or upon occurrence of specific events, the Bank will not execute any Rebalancing Instruction automatically. If I/we do not provide Rebalancing Instructions to the Bank or there is any delay in providing such Rebalancing Instructions, the Selected Portfolio may become no longer suitable for me/us and I/we shall bear such consequences. When I/we receive Rebalancing Alerts, I/we shall take into consideration such implications and make my/our own risk assessment, seek professional advice where necessary and make my/our own decision. Also, I/we shall inform the Bank promptly if there are any changes to my/our information provided to the Bank (including the information provided in my/our Investor Risk Analysis forms), and I/we agree that the Bank shall not be liable or responsible for any losses that result or arise from my/our failure or delay in providing correct, accurate or up-to-date information.
When the Bank processes my/our Rebalancing Instruction, whilst the intention is to keep the market value of the Selected Portfolio unchanged by having estimated proceeds from selling and buying Securities largely the same, the actual execution can deviate from the intention. This can result in an increase or decrease of market value of the Selected Portfolio. Where the actual sales proceeds are insufficient to fund the purchase of Securities, additional funding will be required from me/us. If I/we fail to provide additional funding, some or all of the Securities may not be purchased.
The purchase of Securities will take place as soon as possible after the sale of Securities has been processed. It may be possible that market conditions have changed when the purchase of Securities takes place.
Partial Execution Risks
Due to market conditions, suspension of trades, drastic movements of prices, temporary suspension of Robo 360 Advisory Services, etc., it may be possible that the Bank cannot fully execute an instruction to purchase or sell all the Securities comprising a Selected Portfolio. In such a case, I/we may only have a partially executed Selected Portfolio which may not achieve the pre-defined investment objectives, strategies and/or themes (as applicable) set for such Selected Portfolio, and my/our holding of Securities comprising the partially executed Selected Portfolio may not be suitable for me/us. I/We shall take into consideration such implications and make my/our own risk assessment and seek professional advice, where necessary.
Termination/Suspension of Robo 360 Advisory Services
The Bank has the sole and absolute discretion to terminate or suspend the Robo 360 Advisory Services. If the Robo 360 Advisory Services are terminated or suspended, upon termination or during the period of suspension, the Bank will not be obliged to provide any Robo 360 Advisory Services (including the provision of any Selected Portfolio on the Platform, provision of any Rebalancing Alerts, and receiving, processing or executing any instructions in relation to any Selected Portfolio). Also, after I/we dispose of the entire Selected Portfolio, the Bank will not, and shall be released from any obligation to, provide further Rebalancing Alert to me/us in respect of such Selected Portfolio. I/We understand and agree with the risks and consequences that arise therefrom, including that the Selected Portfolios may no longer be suitable for me/us and may not achieve or maintain the pre-defined investment objectives, strategies and/or themes (as applicable) of such Selected Portfolio.
If my/our holding of Securities comprising the Selected Portfolio may result in any actual or potential non-compliance with any Applicable Regulations, subject to Applicable Regulations, the Bank may sell any of my/our Securities, which will result in the Selected Portfolio no longer achieving the pre-defined investment objectives, strategies and/or themes (as applicable) of such Selected Portfolio. In such a case, the Selected Portfolio may no longer be suitable for me/us.
Investment Strategy Risks
I/We understand that the investment strategy risk of the Selected Portfolio generated by the Platform may vary according to my/our risk profile. The more aggressive my/our risk profile is, the more likely the Selected Portfolio will contain larger weights in riskier Securities or classes of Securities.
Depending on market conditions, there may be times where diversified Portfolios perform worse than less diversified Portfolios.
Performance Risks and Limitation of Historical Data
I/We acknowledge and agree that the information provided on the Platform may include performance data and statistics, which are derived based on historical data and methodologies which are formulated based on various assumptions. I/We understand that there are limitations on such performance information displayed on the Platform (including that past performance is not an indicator of future performance, and there could be deviations from the actual performance results). The Bank does not provide any assurance or guarantee on the performance of any Securities or Portfolios.
Portfolios construction and rebalancing are generated by a model-driven process according to the portfolio construction and methodologies set out by the Bank. The model is algorithm- and rule-based instead of attempting to recommend positon taking with respect to the direction of markets. The performance of the Selected Portfolio is highly dependent on the performance of the individual underlying Securities. There is no assurance that the portfolio construction and methodologies will be successful and that the investment objectives, strategies and or themes of the Portfolio will be achieved.
Investment funds are investment products and some may involve derivatives. The investment decision is yours but you should not invest unless the intermediary who sells it to you has explained to you that the product is suitable for you having regard to your financial situation, investment experience and investment objectives.
1.Investment funds are not equivalent to time deposits or their substitutes and provide no guarantee of return or yield on investment.
2.Investors should note that investment involves risk and past performance is not indicative of future performance. The price of investment funds may go down as well as up and may become valueless. It is as likely that losses will be incurred rather than profits made as a result of investing in investment funds. In the worst case scenario, the value of investment funds may be substantially less than your investment amount.
3.You should not invest in investment funds based on this promotion page alone. Investors should consider their own investment objectives, financial resources and relevant circumstances, and read the relevant offering documents, terms and conditions and risk disclosure statements before making any investment decision.
4.Investors should carefully read the relevant fund's offering documents (including the investment policy and risk factors stated therein) in detail before making any investment decision. If needed, investors should seek independent professional advice.
This promotion page does not itself constitute any offer of, or invitation by or on behalf of China CITIC Bank International Limited to any person to purchase or sell or acquire or invest in any investment products.
China CITIC Bank International Limited is an authorized institution under the Banking Ordinance and is regulated by the Hong Kong Monetary Authority.
This promotion page is issued by China CITIC Bank International Limited. Its contents have not been reviewed by the Securities and Futures Commission in Hong Kong.