Make branch appointments

Make your appointment with us

Thank you for your enquiry. We will contact you within 2 business days.

Kindly note that this form is not for urgent instructions or reporting an urgent matter (e.g. reporting of fraud or suspicious transactions). Should you require immediate assistance, please call our services hotline or visit one of our branches. We will not update the your personal records maintained with the Bank . If you need to change your personal information, please call our services hotline or visit one of our branches.

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Please complete all mandatory fields in English or Chinese.

Phone Number
Preferred Appointment Branch1
Remarks:
1 Branch opening hour: Monday-Friday: 9am-5pm; Saturday: 9am-1pm; Sunday and public holidays: closed) , or please visit our bank website for latest branch arrangement​

Appointment details are subject to our final confirmation.
In the event of any inconsistency between the English and Chinese versions of this form, the English version shall prevail.