Make Branch Appointment — China CITIC Bank International

General Banking and Product Enquiries

Live Chat

Through our round-the-clock live chat service, our iChatbot and online assistant answer your general banking and product enquiries.

Notes: Your Live Chat conversations will be recorded for the purposes of training, quality monitoring, disputes handling, etc. By clicking “Live Chat”, you confirm that you have read, understood and agreed to be bound by the Bank’s Terms and Conditions for Live Chat.

Branch Appointment Account Opening Service Form

Thank you for your enquiry. We will contact you within 7 business days.

Kindly note that this form is not for urgent instructions or reporting an urgent matter (e.g. reporting of fraud or suspicious transactions). Should you require immediate assistance, please call our services hotline or visit one of our branches. We will not update the your personal records maintained with the Bank . If you need to change your personal information, please call our services hotline or visit one of our branches.

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Please complete all mandatory fields in English or Chinese.

Name

Phone Number

Interested Products and Services

Preferred Appointment Date

Preferred Appointment Time

Preferred Appointment Branch¹

Preferred Appointment Confirmation Contact Time

Initial Funding (Optional)

Message (Optional, max 1,000 characters)

Remarks:
¹ Branch opening hour: Monday-Friday: 9am-5pm; Saturday: 9am-1pm; Sunday and public holidays: closed) , or please visit our bank website for latest branch arrangement

Appointment details are subject to our final confirmation.
In the event of any inconsistency between the English and Chinese versions of this form, the English version shall prevail.

By submitting this form, I confirm that I have read, understood and agreed the Privacy Policy Statement and Personal Information Collection Statement and consent the Bank to use my personal data as stated above and to contact me in relation to the appointment.

Verification Code

Make your appointment with us

General Banking and Product Enquiries

Branch Appointment Account Opening Service Form