China CITIC Bank International

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Motion Virtual Credit Card
Apply to enjoy limited time welcome offers instantly

Become a CNCBI Motion Credit Card(virtual) Cardmember! Apply via inMotion mobile app anytime, anywhere without income and address proof. Enjoy instant approval and grab our limited time welcome offers. What’s more, earn up to 3% cash rebate on online spending when you shop online with the card. Apply for Motion Virtual Credit Card now! Experience the new edge of instant approval and instant use.

Welcome offers

From 11 February 2019 to 31 March 2019, you can enjoy the following offer1 upon successful application for Motion Virtual Credit Card:

Monthly fee waiver for 9 months for Birdie’s 15GB monthly service plan2,3
(Monthly Fee: HK$140 Total value: HK$1,260)
15GB each month ‧ No contract ‧ Unlimited Local Voice ‧ No change of SIM card is required when set off of your journey

Perpetual Annual Fee Waiver

Enjoy perpetual annual fee waiver for your CNCBI Motion Credit Card(virtual) which offers you hassle free spending experience.

Remarks:
Unless otherwise specified, the promotion is valid from 11 February 2019 to 31 March 2019 (both dates inclusive).
The turnaround time of each application and approval may vary, China CITIC Bank International Limited (the “Bank”) reserves the right to request the applicant to submit the supporting documents for the approval. The approval of virtual credit card is based on the analytic result of customers data.
1Not applicable to existing customers who currently hold any credit card (including Supplementary Cardmembers) and/or maintain any account or service with the Bank; or any applicant who held any credit card (including Supplementary Cardmembers) issued by the Bank and / or has opened, maintained or closed any account or service with the Bank in the 13-month immediately preceding the date of the CNCBI Motion Credit Card(virtual) (“Card”) application. Each cardmember is only eligible to one of the welcome offers regardless of the number of Card applications.
2Merchant Offer will be provided in the form of promotional code(s) to cardmember. The promotional code(s) will be sent to the cardmember via email within 24 hours upon approval for Card application. Cardmember is entitled to the Merchant Offer upon successfully completing eligible transactions for the total amount of HK$6,000 or above within the first 3 months of Card issuance (calculated with reference to the transaction dates). If the cardmember fails to fulfill the spending requirement, regardless the Merchant Offer has been used by the cardmember or not, the Bank will debit the equivalent value of the Merchant Offer from the Card account in the 5th month of Card issuance without prior notice. The value of the Merchant Offer is HK$1,260.
3The Privileges only include waiver on basic monthly fee HK$140. Other charges including but not limited to data top-up charge and oversea roaming charges will not be waived.
4The Birdie promotion code expiry date is 30 September 2019.

The above photos, details and reference price are for reference only. The offers are subject to applicable terms and conditions. Please refer to the terms and conditions for details.


Online spending
up to 3% cash rebate

From 11 February 2019 to 31 December 2019, cardmembers of CNCBI Motion Credit Card(virtual) can earn up to 3% cash rebate on online spending upon reaching designated spending with their Motion Virtual Credit Card in a statement cycle.

Accumulated Eligible Online Transaction
(Statement Cycle)
Online Spending Cash Rebate
(include 0.55% Basic Cash Rebate & Extra Cash Rebate)
First HK$5,000 spending1%
Subsequent HK$5,000.01 - HK$10,0002%
Subsequent HK$10,000.01 or above3%

Example

Accumulated Eligible Online Transactions amount for the statement cycleHK$20,000
Credit LimitHK$30,000
Basic Cash Rebate (0.55%)HK$20,000x0.55% = HK$110
Extra Cash Rebate First HK$5,000 (0.45%) HK$5,000x0.45% = HK$22.5
Subsequent HK$5,000.01-HK$10,000 (1.45%) HK$5,000x1.45% = HK$72.5
Subsequent HK$10,000.01 or above (2.45%) HK$10,000x2.45% = HK$245
Total HK$340
Online Spending Cash RebateHK$450

0.55% Cash Rebate Rewards Program

Cardmember can enjoy exclusive 0.55% Cash Rebate all year round. For every HK$180 spending, you can earn ~ HK$1 cash rebate. All retail transactions at any merchant are entitled to the Cash Rebate Rewards.

Remarks:

•  Unless otherwise specified, the Online Spending Cash Rebate Promotion is valid from 11 February to 31 December 2019 (both dates inclusive).
•  Online Spending Cash Rebate includes i) 0.55% Basic Cash Rebate and (ii) Extra Cash Rebate. Extra Cash Rebate for the first HK$5,000 Eligible Online Transaction is 0.45%; Extra Cash Rebate for the subsequent HK$5,000.01 to HK$10,000 Eligible Online Transaction is 1.45%; Extra Cash Rebate for the subsequent HK$10,000.01 or above Eligible Online Transaction is 2.45%.
•  Extra Cash Rebate will be calculated based on the net amount of accumulated Eligible Online Transactions of each statement cycle, and be credited to the Card account within 3 months after statement cycle and be shown in monthly statement.
•  Only Eligible Online Transactions which entitled to the Bank’s Basic Cash Rebate will be counted towards the Extra Cash Rebate. Please refer to the Terms and Conditions of Promotional Offer for the definition of Eligible Online Transactions.
• The monthly maximum cap of 0.55% Cash Rebate is HK$550. The maximum amount of the monthly Basic Cash Rebate shall be to multiply the applicable Basic Cash Rebate percentage (currently 0.55%) by i) Cardmember's Credit Limit or ii) first HK$100,000 of basic cash rebate eligible transactions in the month (whichever is lower). For the terms and conditions of Cash Rebate Rewards Program, please click here.

The above photos, details and reference price are for reference only. The offers are subject to applicable terms and conditions. Please refer to the terms and conditions for details.


Instant approval, instant use
Motion Virtual Credit Card

Get your CNCBI Motion Credit Card(virtual) now! Experience instant approval and on-the-spot card issue. You can receive welcome offer at once — no more waiting. What’s more, you can add your card to Apple Pay and Google Pay instantly; enjoy fabulous offers when you spend with your card.

Remote card issue for your instant use

  • Apply online via inMotion mobile app anytime, anywhere
  • Apply with just HKID card. No need to provide proof of address and income
  • Instant card approval
  • Support Apple Pay and Google Pay mobile payment services

Brand-new card issue experience

Simple card issue experience

Using just a smartphone, you can have your card issued online

  • 1.Download inMotion mobile app
  • 2.Tap “Apply” under CNCBI Motion Credit Card(virtual)
  • 3.Select credit card
  • 4.Select welcome offer
  • 5.Register email address and mobile number
  • 6.Scan HKID and selfie
  • 7.Input personal data
  • 8.Instant approval

How to register
inMotion

How to check your
Motion Virtual Credit Card information?

How to apply for
credit limit increase?

How to check your e-statement
and transaction history?

How to register inMotion

After the card approval, tap to resume application
Fill in your email address and phone number which were used during application > you will receive a SMS OTP > fill in and Tap “Next”
Create Personal Internet Banking account
Set up your login ID and password
6-15 characters for login ID
8-16 letters and numbers for password
(must be different from login ID)
Personal Internet Banking account set up is completed.
You can now log in to your inMotion account and access your CNCBI Motion Credit Card(virtual).

How to check your Motion Virtual Credit Card information

Log in to inMotion
Tap the “Credit cards” button to access card listing page
Tap the card
The card account information like outstanding balance, minimum payment, statement date, etc. will be shown

Tap “Card Details” to retrieve more card details, like security code(CVV), expiry date, etc.
A SMS OTP is required to retrieve the card details
Tap “Front Cover” to retrieve card details
Tap “Back Cover” to retrieve card details

How to apply for credit limit increase

Scenario 1: During the application process

You can upload your address proof and income proof to increase credit limit

Scenario 2: After the card approval

Log in to inMotion > go to Card Overview > tap “Increase your credit line?”
> to upload document

How to check your e-statement and transaction history

Login to inMotion
Tap the “Credit cards” button to access card listing page
Tap the card
Tap “View transaction history?”
You can press the " " on the upper right corner > Select "eStatement/eAdvice"

You will receive a SMS OTP> fill in the SMS OTP > check the eStatement/eAdvice details
Or cardmember can log in to Personal Internet Banking to check e-statement

The turnaround time of each application and approval may vary, China CITIC Bank International Limited (the “Bank”) reserves the right to request the applicant to submit the supporting documents for the approval.

FAQ

What is CNCBI Motion Credit Card(virtual)?
CNCBI Motion Credit Card(virtual) is a digital credit card which the card application and the retrieval of card details (e.g. card number, expiry date and CVV) are via inMotion. You may be able to get your credit card in around 15 minutes generally. After submitting your application, you will receive an email notifying your application status or you could log in to inMotion anytime to check your application status.  You can use the CNCBI Motion Credit Card(virtual) for online shopping, mobile payments, mail and phone orders.
What are the differences between physical credit card and digital credit card?
There is no plastic credit card issued for CNCBI Motion Credit Card(virtual). Yet, you can still enjoy mobile payment, online spending, phone/mail order with the card number, expiry date and CVV retrieved via inMotion. What’s more, e-statement and most of the communications will be sent to cardmember via electronic means to offer a holistic digital experience.
How to apply for CNCBI Motion Credit Card(virtual)?
Simply download inMotion App from Apple App Store or Google Play and tap “Registration” under Apply for CNCBI Credit Card(virtual) at the bottom of the Welcome page. Follow the instructions to complete the application at your fingertips.
To apply for the CNCBI Motion Credit Card(virtual), all you need is your HKID, email address and mobile number. And mostly, no income proof or address proof is required. In some cases, we may require further documents for assessing your application.
For details of the application process, please refer to www.cncbinternational.com/vcc.
Why can’t I get my CNCBI Motion Credit Card(virtual) via inMotion within 15 minutes?
Sometimes we may need more time to process your application, for example, applications outside service hours will be proceeded in the next day. Our service hours are from 09:00 to 22:00 on Mondays to Saturdays and 12:00 to 21:00 on Sundays and Public Holidays. You will receive a notification email about the application progress after you have completed your application. 
How can I check my CNCBI Motion Credit  Card(virtual) application status?
Simply tap “Continue with registration” under “Apply for CNCBI Credit Card(virtual)” on inMotion Welcome page, then enter your registered email address and mobile number for verification, you can view your CNCBI Motion Credit Card(virtual) application status afterwards.
Can I request for a plastic credit card for my CNCBI Motion Credit Card(virtual)?
If you have applied for CNCBI Motion Credit Card(virtual), no plastic card will be issued. If you prefer a plastic credit card, please apply for other CNCBI credit cards and visit www.cncbinternational.com for details.
Can I request for paper statement?
In order to provide the best digital credit card experience, most of our communications will be sent through electronic means and statements notification will only be sent via email and you are required to log in to our online banking or inMotion to check your statement. Therefore, no paper statement will be issued.
How can I add my CNCBI Motion Credit Card(virtual) to mobile wallet?
Simply input your credit card information and follow the instructions on Apple Pay / Google Pay. Please visit www.cncbinternational.com/googlepay for Google Pay.  Please visit www.cncbinternational.com/applepay for Apple Pay. 
Please note that when you added your CNCBI Motion Credit Card(virtual) to your mobile wallet, your CNCBI Motion Credit Card(virtual) is activated at the same time.  It deemed that you have agreed to accept and to be bound by the Terms and Conditions of the respective Cardmember Agreement and other relevant terms and conditions set out by the Bank.
Where can I use my CNCBI Motion Credit Card(virtual)?
You can use the CNCBI Motion Credit Card(virtual) at any merchants who accept Apple Pay and Google Pay. Also, you can use it for online shopping and phone/ mail order. However, as no plastic card will be issued, you are recommended to understand whether physical credit card presentment will be required for collection of products or services before using the card for transactions made over the internet or phone.
If I am currently a CNCBI account holder, can I apply for CNCBI Motion Credit Card(virtual)?
CNCBI Motion Credit Card(virtual) is not applicable to existing customers, i.e. customers who currently maintain any account or service and/or has opened, maintained or closed any account or service with China CITIC Bank International in the 13 months immediately preceding the application date of CNCBI Motion Credit Card(virtual) via inMotion .
However, you can still apply for other CNCBI credit cards. Please visit www.cncbinternational.com/creditcard for details.
Can I use the CNCBI Motion Credit Card(virtual) overseas?
Yes! You can use it in the stores where Apple Pay or Google Pay is accepted, no matter for domestics or overseas payments. Online shopping, phone and mail orders of overseas merchants are also supported. 
Is Cash Rebate Program applicable to CNCBI Motion Credit Card(virtual)?
Yes, Cash Rebate Program is applicable to CNCBI Motion Credit Card(virtual). Please visit www.cncbinternational.com/personal/credit-cards/rewards-programs/en/index.jsp for details.
How can I increase my credit limit of CNCBI Motion Credit Card(virtual)?
You can apply for credit limit increase of CNCBI Motion Credit Card(virtual) during or after CNCBI Motion Credit Card(virtual) application by submitting your latest address proof and income proof via inMotion. If you have uploaded your income and address proof at the time of application, the Bank will grant you an initial credit limit at the time of approval and review your submission and may adjust your credit limit afterwards.
During the application, you can simply follow the instructions and upload your income proof and address proof at “Document Upload” page.
After the application, you can log in to inMotion and tap the “Credit Limit Increase” button, and submit income proof and address proof according to the instruction.
During the assessment of your credit limit increase application, the Bank may review the related credit assessment report provided by credit reference agency. If you wish to access the report, please contact TransUnion Limited at 2577 1816 or visit www.transunion.hk. You may need to pay the related charges for accessing the report. The final credit limit amount is subject to the Bank’s final decision.
How can I check my transaction records?
You can check your transaction via Transaction History or monthly e-Statement shown on inMotion or i-banking. For inMotion, simply go to credit card overview page to view the transaction history.
Can I use my CNCBI Motion Credit Card(virtual) in a “jailbroken” device?
You are not recommended to use any “jailbroken” devices due to security reasons.
How do I get retail transaction refund?
For Apple devices: If you need to return a purchase made with Apple Pay, you will have to present your digital credit card and request the merchant to issue the refund back on your credit card. For verification purposes, you may be asked to provide the last four digits of your Device Account Number to the merchant. This number can be found in the "Settings" menu in the Apple Pay app.
For Android devices: If you need to return a purchase made with Google Pay, you will have to present your digital credit card and request the merchant to issue a refund. For verification purposes, you may need to provide the last 4 digits of your Virtual Account Number to the merchant. This number can be found in the ‘Card details’ or ‘Transaction details’ of the Google Pay app.
Can I apply for the Octopus Automatic Add Value Service (AAVS) with CNCBI Motion Credit Card(virtual)?
Yes! You can apply for Octopus Automatic Add Value Service via i-banking or call our 24 hours’ customer service hotline at 2280 1288. For your convenience to activate your AAVS at MTR station, an activation letter will be sent via mail to your correspondence address.
What if I forgot my login ID or password of inMotion?
For login ID, you can call our Customer Service Hotline at 2287 6889.
For password, if you have already set up your security questions, you may reset your password in inMotion. If you have not yet set up your security questions, you can call our Customer Service Hotline at 2287 6889.
Can I change my email address or mobile number?
After you have created your i-banking login, you could change your email address via i-banking. If you would like to change your mobile number, please go to any of CNCBI branches and request for changes.
How can I cancel my CNCBI Motion Credit Card(virtual)?
You can call our Credit Card Customer Service Hotline at 2280 1288 to cancel your card.
Is cash advance available for CNCBI Motion Credit Card(virtual)?
Cash advance is not available for CNCBI Motion Credit Card(virtual).
Can I apply for a Supplementary Card?
Supplementary Card is not available for CNCBI Motion Credit Card(virtual). If you wish to apply for Supplementary Card, you are recommended to apply for other CNCBI credit cards first. Please visit www.cncbinternational.com/creditcard for details.
Can I request for a replacement card for my CNCBI Motion Credit Card(virtual)?
Yes! You can call our Credit Card Customer Service Hotline at 2280 1288 to request for a replacement card.
Any fees or charges involved in CNCBI Motion Credit Card(virtual)?
For the details of fee and chargers, please refer to www.cncbinternational.com/_document/personal/credit-cards/en/key-facts-stmt.pdf.
How can I make repayment for CNCBI Motion Credit Card(virtual)?
There are several credit card repayment channels: Autopay, FPS, PPS, CNCBI branches (HK$20 handling fee per transaction for on over-the-counter payment at branch will be charged), WeChat Pay card repayment  and cheque by mail.

Security Tips

Is CNCBI Motion Credit Card(virtual) secure?
The card details can only be retrieved from inMotion. inMotion logon is password protected and two-factor authentication (in the form of SMS OTP) is required to re-authenticate customers’ identity before the retrieval of the card details including card number, CVV and expiry date.
What kind of CNCBI Motion Credit Card(virtual) information can be retrieved?
Card number, expiry date, CVV, credit limit, cardholder’s name can be retrieved from inMotion. You should keep your card details safe and secure at all time. Also do not share/ authorize any third party to use your card in any manner, including mobile payment or online shopping.
Any security tips when logging onto inMotion?
  • Please download the FREE inMotion from Apple Store or Google Play.
  • Install and update the latest security application, anti-virus application and anti-spyware application regularly on your mobile devices.
  • Never use inMotion in a mobile device with any pirated hacked, fake and/or unauthorized applications or in which the software lockdown has been overridden or root access to its software operating system has been obtained (such as, but without limitation, a "jailbroken" or a "rooted" mobile device).
  • Make sure you are using supported versions of OS and applications of your mobile devices. Enable the auto-update feature to obtain and apply security patches regularly from trusted sources.
  • Set a passcode for your mobile device that is difficult to guess and activate the auto-lock function.
  • Disable any wireless network functions (e.g. Wi-Fi, Bluetooth, NFC) when not in use.
  • Choose encrypted networks when using Wi-Fi and remove any unnecessary Wi-Fi connection settings.
For more online security’s details, please visit inMotion “Online Security and Privacy” section under “Notice to customers”.
What should I do if I suspect any fraudulent transactions?
If you suspect any fraudulent transactions or your card details have been lost or stolen or someone else knows, you should call our Credit Card Loss Card hotline (852) 3603 7899 immediately to report lost.
What should I do if my device is lost or stolen?
You should call our Credit Card Loss Card hotline (852) 3603 7899 immediately to report lost.
For more detailed security tips about inMotion, please refer to our online security tips.
  

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