Payment Connect – Southbound Merchant Receivables Service

CNCBI launched its Payment Connect Southbound Merchant Receivables service. Eligible SME merchants, institutions and groups1 may now receive real-time payments3 from individuals in the Chinese Mainland2 with their CNCBI account.

Eligible SME merchants, institutions and groups may provide their CNCBI receiving account information to the Chinese Mainland customers, who may then initiate payments directly from their bank accounts in the Chinese Mainland, with the related funds credited in real time.

Key features

Real-time transfer3 Payments are processed in real time.
Free of Charge4 Support cross-border transfer without any charge.
Instant notification CNCBI SME merchant, institutions and groups receive an immediate SMS and email alert after a transaction is completed.
Simple for your Chinese Mainland individual customers Chinese Mainland individual customers pay from their existing Chinese Mainland banking app. No Hong Kong bank account, Hong Kong mobile number or additional app is needed.

1 Eligible merchants, institutions, and groups are designated by participating banks in the Chinese Mainland.

2 China CITIC Bank International’s Payment Connect Southbound Merchant Receivables service is available to individual customers of participating banks in the Chinese Mainland that have enabled Payment Connect. Customers are advised to verify with their respective participating banks to confirm the availability of such payment functions.

3 We offer 24/7 receiving and processing services, while the service hours of participating Chinese Mainland banks depend on their own schedules.

4 China CITIC Bank International does not charge any fees for receiving payments via Payment Connect. Other banks or service providers may have different fee arrangements.

Frequently Asked Questions

How will CNCBI SME merchant customers, institutions and groups know a payment has arrived?

CNCBI SME merchant customers, institutions and groups receive an SMS and email alert immediately after a successful transaction.

Who can pay CNCBI SME merchant customers, institutions and groups through this service?

Chinese Mainland individual customers of participating Chinese Mainland banks that are enabled for Payment Connect. Customers are encouraged to check with their respective banks regarding payment eligibility.

Important Notice

CNCBI (“the Bank”) provides the Payment Connect Southbound collection service, enabling SME merchant customers, institutions and groups of the Bank to receive payments from individual customers of designated banks in Chinese Mainland.

To provide and facilitate this service, the Bank will transfer the merchant's account name and account number only to China CITIC Bank in Chinese Mainland. This information will only be used to enable the relevant payment and will not be used for other purpose(s). If you do not wish the Bank to share this information, please contact our Business Banking Hotline at 2287 6868.