China CITIC Bank International

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Open API

 

CNCBI Open Application Programming Interface (Open API)

With CNCBI Open APIs, third party service providers (e.g. start-ups, programme developers) (“TSP”) can easily connect to CNCBI’s systems and data, integrate them with TSPs’ own applications, allowing them to create new products and services for consumers and enhance the overall customer experience.

What is Open API?

In order to promote how customers use banking services on websites or applications of TSP via Open API, Hong Kong Monetary Authority has published an introduction video: https://youtu.be/igHxqJGRXLI (Chinese version only).

What do we offer?


Product Information
Product Information
 Account opening
Account opening
Customer Servicing
Customer Servicing

We offer APIs that are related to deposit, credit card, lending, mortgage, investment and other banking services. Visit CNCBI Open API Portal now to explore more about our APIs. 

 

How can a consumer use the collaborative services provided by CNCBI and TSPs safely?


  • CNCBI has published a list of our partnering third-party service providers (TSPs) on CNCBI Open API Portal. You may refer to the list to find out which TSPs are partnering with CNCBI and what products and services are offered in the partnership with a particular TSP.
  • You are advised to be aware of any third party service providers’ requests to acquire or collect your personal data, for example, your contact information or other account information. You should always consider the purpose and scope of data collection as well as the associated risks before granting consents to the third party service providers to avoid related risks, such as data leakage or being stolen.
  • You are advised to be vigilant to bogus calls or other similar scams. There will be notification to you or the public whenever CNCBI or the partnering TSP becomes aware of such scams. Whenever you are in doubt about a call, an email or other message; you may first authenticate the identity of the callers or senders who purport to be CNCBI’s representatives using CNCBI’s dedicated hotlines which can be found by clicking here or at the HKMA’s website.

 

Important Note

Never disclose your banking details, including your login credentials, any security tokens and passwords to any unauthorized third party apps.

CNCBI is also offering a wide range of APIs through our partnership with JETCO, please visit here for more details.

 

Use Case

The Interbank Account Data Sharing ("IADS") initiative formulated by the Hong Kong Monetary Authority allow you to securely and efficiently share your bank account data with other selected banks subject to your consent.

We have launched two services to all inMotion and bank users:
(1). Consolidated Account Views service, which allows you to view all connected bank accounts’ information after granting consents via inMotion.
(2). Streamlined Credit Application service, which allows us to access your account information from other bank(s), in order to streamline our credit analysis to assess your credit card, personal loan and SME business loan application.

 

How to use Consolidated Account Views service?


  • 1 After logged in to inMotion, click “Start IADS” at inMotion dashboard
  • 2 Click “Grant/Manage Prescribed Consent” and select “Create”
  • 3 Select the bank you want to connect with and you will be redirected to the other bank’s platform to complete consent granting
  • 4 After granting consent for all your selected banks, you may click “Confirm” and return to inMotion
  • 5 You may now check the Consolidated Account Views on inMotion!

 

How to use Streamlined Credit Application service (individual customers)


  • 1 In Document Upload page, click on "Activate"
  • 2 Click “Grant/Manage Prescribed Consent” and select “Create”
  • 3 Select the bank you want to connect with and you will be redirected to the other bank’s platform to complete consent granting. Please select payroll account for income proof
  • 4 After granting consent for all your selected banks, you may click “Confirm” and return to inMotion
  • 5 After granting consent, you can continue your application on inMotion without uploading income proof!

 

Frequently Asked Questions for Interbank Account Data Sharing (IADS)

Can I add or remove bank connection?

You can use the “Manage your consents” button at bottom of the consolidated view page and refer to step 2-3 above on managing consents. (Not applicabe to SME Business Loan application)

I cannot find the bank I want to connect with. Why?

Only those banks that support IADS and have completed connection set up with CNCBI will be available for you to connect with.

You can see the latest list of the available banks in inMotion (for individual customers only) or contact our customer service hotline.

I cannot login to the other selected bank that I want to connect with. What should I do?

Please contact the other selected bank for assistance.

 

Frequently Asked Questions for Consolidated Account Views

I cannot see my other selected bank’s account information even I completed the consent granting. Why?

This could be caused by multiple reasons, including you have used different identity numbers to open accounts or there is technical issue from other selected banks. You may contact the other selected bank for assistance or retry by granting a new consent.

What if the other selected bank’s information shown on inMotion does not match with the record at the other selected bank’s platform?

The other selected bank’s information shown on inMotion is for reference only, the Bank assumes no responsibility for its accuracy. In the case of any inconsistency between the records shown on inMotion and the other selected bank, the record at the other selected bank shall prevail.

How far back can I view the transaction history of my connected banks’ accounts?

You can view your transaction records for up to 60 days.

Can I connect other selected banks from internet banking?

You can only connect other selected banks via inMotion.

 

Frequently Asked Questions for Streamlined Credit Application service for individual customers

How does IADS streamline my credit application?

You can share us your payroll account information in other banks to replace income proof upload. During credit approval process, we may ask you to provide additional income proof documents based on the actual situation.

Can I connect other selected banks from internet banking?

You can use the service on inMotion and internet banking.

 

Frequently Asked Questions for SME Business Loan Application

How can I grant consent to Bank for sharing my data?

Applicants of SME Business Loan can enroll the IADS service and grant consent via the online application platform. Upon passing through the initial loan amount evaluation, you can activate the IADS service under the "Upload Documents" section. You will then be redirected to a third-party platform for granting IADS consent.

How can I add/revoke bank connection?

You can manage your bank connection setting in IADS platform. To access the IADS platform, please follow below steps:
1. Login the online application platform of SME Business Loan
2. Go to the "Upload Documents" section
3. Click "Manage consent(s)" button
You will then be redirected to the third-party IADS platform to manage the current connection.

 

Interbank Account Data Sharing initiative

The Interbank Account Data Sharing ("IADS") is an initiative introduced by the Hong Kong Monetary Authority ("HKMA") under its Open API Phase 3 framework. Once you successfully grant consent, you are allowed to share your bank's deposit account information with your other selected banks securely and efficiently. Such information includes Account Availability, Account Status, Account Balance and Account Transaction.

 

Here are some frequently asked questions regarding China CITIC Bank International ("CNCBI") as a Data Provider Bank:

Who can use the service provided by CNCBI under IADS scheme?

In order to use this service, you need to:
  • Become CNCBI's Personal or Business Banking customer;
  • Register for CNCBI's i-banking service; AND
  • Hold at least one Current or Savings account

Do I need to pay for the service provided by CNCBI under this initiative?

This service is free of charge from CNCBI currently. It will be updated from time to time, subject to HKMA’s latest guideline or announcement.

How can I grant consent in order to view my CNCBI's deposit account information via other selected participating banks?

You may follow the steps below:
  1. Initiate to grant a consent from other selected participating banks
  2. Proceed the consent by logging into CNCBI's i-banking or inMotion and reading the relevant Terms and Conditions
  3. Select the CNCBI's deposit account(s) for the consent and review the deposit account information shared during the consent period
  4. Return to the other selected participating banks upon successful consent granted

What kinds of CNCBI's deposit account information will be shared with other selected banks after my consent is granted?

Upon your consent granted, only following Current or Savings account information will be shared with your other selected banks during your consent period:
  • Account Availability
  • Account Status
  • Account Balances
  • Account Transactions
Please note that your login credentials will not be shared with your other selected banks.

Which other banks can I grant consent to view my CNCBI’s deposit account information?

As a data provider bank, CNCBI will share your CNCBI’s deposit account information with your other selected banks upon your consent is successfully granted. However, the service depends on which banks intend to connect us. You may check with other banks that you would like to grant consent to if they are data consumer banks of CNCBI providing the service or not.

When I successfully grant consent, how long is the consent period? How long will my CNCBI's deposit account information be shared with other selected banks?

The consent period is one year. CNCBI only shares your selected deposit account information with your other selected banks within the consent period. You can always revoke any existing consent to stop data sharing instantly. It will be updated from time to time, subject to HKMA’s latest guideline or announcement.

How can I read and revoke my existing consent(s) regarding the other selected banks to access my CNCBI's deposit account information?

You can read and revoke your existing consent(s) from your other selected banks or CNCBI.
If you do so from your other selected banks, please check with your other selected banks for further details.
If you do so from CNCBI, you have to login to our Bank's i-banking or inMotion first.
  • For i-banking, please go to "Customer Services" > Click "Open API Consent Service Revocation".
  • For inMotion, please go to "Others" > Click "Open API Consent Service Revocation".
  • How can I change my existing consent(s) regarding the other selected banks to access my CNCBI's deposit account information?

    You cannot change any setting of your existing consent(s). However, you can revoke your existing consent first, then grant another new consent with your preferred set up for the other selected banks.

     

    If you have any Interbank Account Data Sharing related enquiries, please call following customer service hotline for enquiry:

    For Individual Customer
    2287 6767
    Service Hours: Monday to Friday: 9am to 6pm, Saturday: 9am to 1pm (Except public holidays)

    For SME Business Loan Applicant
    2287 6868
    Service Hours: Monday to Friday: 9am to 6pm, Saturday: 9am to 1pm (Except public holidays)

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