Welcome to the China CITIC Bank International.
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What follows is a few links to some of the important pages. If you wish to skip this you can
|Services||Phone Number||Service Hours|
|Report lost credit card||3603 7899||7 days a week 24 hours a day|
|Report lost ATM card||2287 6767||7 days a week 24 hours a day|
|Customer Service and General Banking||2287 6767||Mondays - Fridays: 9:00am to 8:00pm
Saturdays: 9:00am to 6:00pm
|Credit Card Customer Service||2280 1288||Mondays - Saturdays: 9:00am to 9:00pm|
|CITICfirst Customer Service||3603 3333||Mondays - Saturdays: 9:00am to 9:00pm|
|Private Banking Services||3603 6088||Mondays - Fridays: 9:00am to 6:00pm|
|Private Banking Card 24-hours Services||2280 1880||7 days a week 24 hours a day|
The Bank has adopted the Code of Practice (CoP) on Person-to-Person Marketing Calls issued by The Hong Kong Association of Banks ('HKAB'). Please refer to the website of HKAB for details.
We value your opinion. Please share it with us by printing the following Customer Opinion Form, and simply fill in and return it to us by mail, by fax (3603 4770); or through the Customer Opinion Box at any of our branches.
Be served by our professional staff at our branches, or opt for self-service banking via our automated channels — the choice is yours.