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Ways to Bank With Us

China CITIC Bank International offer clients a variety of different platforms from which they can oversee and run their finances.

Online Banking

We offer the convenience of online banking to both Corporates, and Personal customers
Special privileges for CITICfirst
24/7 service
Secure and reliable network

Business Internet Banking

Corporates

Learn more

Personal

Learn more

Phone Banking

If you have a phone, you have full control of your finances
Personal Banking & CITICfirst
Dedicated Phone Banking team
Cantonese, English, Mandarin options
24/7 service

Customer Service and General Banking

2287 6767
Monday – Friday: 9:00am to 8:00pm
Saturday: 9:00am to 6:00pm

Credit Card Customer Service

2280 1288
Monday – Saturday: 9:00am to 9:00pm

Platinum Credit Card Hotline

2280 1888
7 days a week 24 hours a day

CITICfirst Customer Service

3603 3333
Monday – Saturday: 9:00am to 9:00pm

Corporate Online Banking Customer Service

+852 3603 6133 (Hong Kong)
0800 223 (Macau) (Toll-free)
800 8523 935 (Singapore) (Toll-free)
10800 852 2188 (Mainland China)
(China Unicom toll-free)
10800 152 2188 (Mainland China)
(China Telecom toll-free)
Monday – Friday: 9:00am to 6:00pm
Email: wbg_tb_cs@cncbinternational.com

ATM and Branches

46 ATMs across Hong Kong
32 branches across Hong Kong
Usage of over 210,000 ATMs across Mainland China via Unionpay network
Personal in-branch account managers
24/7 service via ATMs

Please visit any of our branches between 9:00am to 5:30pm from Monday to Friday (counter service until 5:00pm), 9:00am to 1:00pm on Saturday. We will be happy to help you.

Branch Network

Ways To Bank With Us

Be served by our professional staff at our branches, or opt for self-service banking via our automated channels — the choice is yours.

Useful Links

Bank Service Fees & Charges

Careers

We offer a range of rewarding careers from trainee to management level.

See our job listings

CITIC Group

Tap into the vast resources and network of our parent bank China CITIC Bank and our ultimate shareholder, CITIC Group Corporation.

Essential links

China CITIC Bank International is:

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