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Ways to Bank With Us
China CITIC Bank International offer clients a variety of different platforms from which they can oversee and run their finances.
Online Banking
- We offer the convenience of online banking to both Corporates, and Personal customers
- Special privileges for CITICfirst
- 24/7 service
- Secure and reliable network
Log in below to visit your finances and find out about our latest deals.
Corporates
Personal
Phone Banking
- If you have a phone, you have full control of your finances
- Personal Banking & CITICfirst
- Dedicated Phone Banking team
- Cantonese, English, Mandarin options
- 24/7 service
Customer Service and General Banking
2287 6767
Monday – Friday: 9:00am to 8:00pm
Saturday: 9:00am to 6:00pm
Credit Card Customer Service
2280 1288
Monday – Saturday: 9:00am to 9:00pm
Platinum Credit Card Hotline
2280 1888
7 days a week 24 hours a day
CITICfirst Customer Service
3603 3333
Monday – Saturday: 9:00am to 9:00pm
ATM and Branches
- 41 ATMs across Hong Kong
- 31 branches across Hong Kong
- Usage of over 210,000 ATMs across Mainland China via Unionpay network
- Personal in-branch account managers
- 24/7 service via ATMs
Please visit any of our branches between 9:00am to 5:30pm from Monday to Friday (counter service until 5:00pm), 9:00am to 1:00pm on Saturday. We will be happy to help you.
Ways To Bank With Us
Be served by our professional staff at our branches, or opt for self-service banking via our automated channels — the choice is yours.
Useful Links
Careers
We offer a range of rewarding careers from trainee to management level.
CITIC Group
Tap into the vast resources and network of our parent bank China CITIC Bank and our ultimate shareholder, CITIC Group Corporation.
China CITIC Bank International is:
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