Welcome to the China CITIC Bank International.

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Securities Trading Service Guide and FAQ

  • General Information of Securities Trading Service
  • Hong Kong Securities Trading Services
  • China Connect Securities Trading Services
  • U.S. Securities Trading Services
  • EIPO

General Information of Securities Trading Service

  1. Steps of Securities Trading via ibanking/CITICmobile
  1. Login to ibanking / CITICmobile
  2. Click Securities Trading (2-factor authentication is needed) > Choose Securities Trading Market (Hong Kong Securities Trading/China A-share Trading/US Securities Trading)
  3. Enter the required trading order details > Submit
  4. Verify the order details > Confirm
  5. A reference number will be displayed if the order is accepted by the system (you can check the order status via "Order Status / Amendment"
  1. What information do I need to provide to place an order of securities trading?

You can place an Order on the Trade page, follow these steps:

  1. Enter the appropriate Stock Code or Symbol. (Please click on ”Code Search” if you do not know the Stock Code or Symbol for the security you wish to view.)
  2. Enter the number of shares to buy or sell in the Quantity field.
  3. Enter the Limit Prices (if applicable)
  4. Select Good Till Day (if applicable)
  5. Click 'Submit' button to preview the order or 'Clear' button to clear all fields and start from the beginning.
  6. Click 'Confirm' button to place your order.

An Order Confirmation will appear verifying that the order has been accepted for processing. A transaction number will also be issued to you.

  1. When will China CITIC Bank International debit my securities purchase from my account when I am trading securities?

Upon the Bank process the order, the purchase amount will be held. The actual debit of the money will take place on the settlement day. Money held between the placement day and the settlement day would continue to earn interest in your account.

  1. How can I check Securities buying power via i-banking?

You may select account in Order Placement page and then can choose "Total Available Balane For Trading". You can see by currencies buying power at a glance.

  1. How can I be sure that my order reaches the trading platform of China CITIC Bank International over the Internet and is being placed?

An online order confirmation with a transaction reference number will be provided to you immediately. This confirmation indicates that we have received your order instruction. You will need to check the order status by clicking to find out whether your order has been filled. The status shows the stage at which your order is being processed.

  • Pending – Order is pending to process.
  • Processing - Order is processing.
  • Queuing - Order has not yet been filled.
  • Fully executed - Order has been completely executed.
  • Partially filled - Order has been partially executed.
  • Expired - Order has not been executed due to the expiration of the time condition set.
  • Rejected - Order has been rejected by particular reason.
  1. How can I check my order status or execution result?

Simply go to Securities Trading page (2-factor authentication is needed), then you can choose "Order Status / Amendment" to check your order status or execution result. Also, you may opt to receive email or SMS for execution result.

  1. If I want to amend an open order, what should I do?

Simply go to Securities Trading page (2-factor authentication is needed)

  1. Click on "Order Status / Amendment".
  2. Select Amend from the Action column on the order intended to change and the Amend Order page will appear.
  3. Enter order changes as necessary in the fields provided. The existing order details are displayed on the left for comparison.
  4. An Order Confirmation will appear verifying that the order amendment has been accepted for processing. From here you can click the Trade Status link to check the order status.

Please note: Cancellation request will be promptly submitted to relevant exchanges for execution on a best effort. Any fully cancel request or open or partially filled order amended request cannot be guaranteed as the original order may be partially or fully executed. Cancellation or Amendment request is subject to the market conditions as well as prior execution of your original order.

  1. If I want to cancel an open or partially filled order, what should I do?

Simply go to Securities Trading page (2-factor authentication is needed)

  1. Click on "Order Status / Amendment".
  2. Select Cancel from the Action column and the Order Cancellation page will appear.
  3. To confirm the cancellation of your order by clicking the Cancel Order button.
  4. Click the Cancel button if you have selected an incorrect order to cancel or you do not wish to cancel the order. If an error has occurred, the details will be displayed.
  5. A Confirmation page will appear verifying that the order cancellation has been accepted for processing. From here you can click the Order Status link to check the order status.

If you have an outstanding order that is not yet filled in the market, you may cancel it by clicking 'Cancel' on the Trade Status page to proceed the cancellation. Please note that cancellation request will be promptly submitted to relevant exchanges for execution on a best effort basis. Any fully cancel request or open or partially filled order amendment request cannot be guaranteed as the original order may be partially or fully executed. Cancellation or Amendment request is subject to the market conditions as well as prior execution of your original order.

  1. What will be happened if the orders are not executed by the end of the Good Till Day?

All unmatched days orders will expire at the end of the Good Till Day. You will have to re-enter the order after the trading hours if you wish to keep the order for the next business day.

  1. What can I see in trade status and balances when an outstanding order cancelled?

The withheld fund of the cancelled order will be released to Usable Balance for Trading immediately.

  1. What can I see in trade status and balances when an outstanding order expired?

The order will be remarked in Trade Status as 'Expired' and withheld fund will be released to Usable Balance for Trading after Good Till Day market closed.

  1. What is the "Average Cost" shown in the Portfolio Summary?

The "Average Cost" is calculated using the weighted average purchases price and charge information available to the Bank, and the amount is displayed for indication only.

If you have US securities bought on or before 27 Feb 2015, the market closing price of 27 Feb 2015 is used as the weighted Average Cost of such holdings.

  1. Is there any per order transaction limit for Securities Trading Service?

Yes, at present, the per order transaction limit for Securities Trading transaction is HK$5,000,000 or equivalent.

  1. What type of statements do I receive?

You will receive a Trade Confirmation whenever there is a transaction in your trading account. Monthly statements will be sent to you within the first seven business days of each calendar month, showing all securities balance and all your transaction activities within the previous month. Alternatively, you can access your account information online.

  1. If I would like to have a reprint of my monthly statement or contract note, what should I do?

Duplicate statements can be issued on request. Please apply for reprints through our Securities Trading Service Hotline. Additional charges may apply.

  1. How can I get further assistant?

You can visit our branch or contact us over the phone (For Hong Kong and SSE Securities Trading, please call 2287 6088. For U.S. Securities Trading, please call 2287 6688).

  1. Why I need to perform 2-factor authentication for securities trading/enquiries via online platforms?

To strengthen the security level for online transactions, starting from 22 Apr 2018, 2-factor authentication with physical security device or CNCBI Token App is required for any securities trading/enquiries via online platforms.

 

Hong Kong Securities Trading Services

  1. Where can I trade Hong Kong Securities?

You can trade Hong Kong Securities through the following channels:

  • i-Banking service
  • CITICmobile
  • inMotion*
  • Automated Securities Trading Hotline
  • Manned Securities Trading Hotline

* Please refer to the FAQ inside inMotion for more information about securities trading on inMotion.

  1. What order types can I choose?

You may choose:

  • At-Auction Limit Order
  • Enhanced Limit Order
  • Market Order
  • Take Profit Order
  • Stop Loss Order
  1. Can I place odd lot order?

Simply go to "HK Securities Trading" page under "Securities Trading"(2-factor authentication is needed), then you can choose "Sell Odd-lot", and enter your Odd-lot disposal order. Please note that no Odd-lot purchasing order is accepted.

  1. What is "Good Till Date" feature?

You can make use of "Good Till Date" (GTD) feature to place an order, which can valid for a maximum of eight trading days. The order with this feature will be treated as At-auction Limit Order when carrying forward to next day, and will be handle in Pre-opening Session. Please note that the order will not be carried to next trading day if it was partially executed, full executed, cancelled or rejected.

  1. Why the order is rejected with an alert message "The input price is out of the spread range"?

We only accept At-auction Limit Order within 199-price spread and Enhanced Limit Order within 23-price spread of the nominal price. Instructions that out of the spread will be rejected.

  1. What is the minimum price spreads for different stock price range?
Price from (HK$) Minimum Spread
0.01 0.001
0.25 0.005
0.50 0.010
1.00 0.010
2.00 0.010
5.00 0.010
10.00 0.020
20.00 0.050
100.00 0.100
200.00 0.200
500.00 0.500
1000.00 1.000
2000.00 2.000
5,000.00 to 9,995.00 5.000
  1. How can I amend or cancel my order via ibanking / CITIC mobile?

Simply go to "HK Securities Trading" under "Securities Trading"(2-factor authentication is needed), then you can choose "Order Status / Amendment" to amend or cancel your order. Please note that confirmed odd-lot selling order instruction cannot be amended or cancelled.

  1. After placing a securities trading order on Internet, can I enquire or place amendment / cancellation instruction through other channels?

Yes, you can check, amend or cancel your order by cross channels, i.e. you may do it via Automated Securities Trading Hotline, Manned Securities Trading Hotline or CITIC mobile.

  1. What is the settlement arrangement for Hong Kong Securities Trading?

Hong Kong Securities Trading will follow HKEX settlement cycle. Securities and money settlement will be on T+2 day.

  1. What should be noted when doing Dual Counter (RMB and HKD counters) securities transactions?

When doing Dual Counter (RMB and HKD counters) securities trading, please note that issuers may pay dividends in RMB only.

  1. What should be noted when trading with securities under the Nasdaq-Amex Pilot Program (PP)?

The securities under the Nasdaq-Amex Pilot Program (PP) are aimed at sophisticated investors. You should consult the licensed or registered person and become familiarized with the PP before trading in the PP securities. You should be aware that the PP securities are not regulated as a primary or secondary listing on the Main Board or the Growth Enterprise Market of The Stock Exchange of Hong Kong Limited.

 

China Connect Securities Trading Services

  1. What is China Connect?

China Connect - refers to the mutual market access between the SEHK and SSE/SZSE, this is a programme that links the stock markets in Shanghai/Shenzhen and Hong for securities trading and settlement established by SEHK, SSE/SZSE, HKEX and ChinaClear.

Southbound Trading Link (STL) - Eligible investors in Mainland China can place orders to trade eligible shares listed on the SEHK through Mainland securities firms and a securities trading service company established by SSE/SZSE by routing the orders to the SEHK. The eligible securities include the constituent stocks of the Hang Seng Composite LargeCap Index and the Hang Seng Composite MidCap Index, and the shares of all companies listed on both the SSE/SZSE and SEHK.

Northbound Trading Link (NTL) - Hong Kong and overseas investors can place orders to trade eligible shares listed on the SSE/SZSE through their local brokers and a securities trading service company established by the SEHK by routing the orders to the SSE/SZSE. Shares eligible to be accepted as an 'SSE Securities' to trade through NTL shall comprise all constituent stocks of the SSE180 Index and SSE380 Index, and shares of all SSE-listed companies that have issued both A and H shares (excluding shares that are not traded in RMB and those under risk alert board). Shares eligible to be accepted as an ‘SZSE Securities’ to trade through NTL shall comprise all Constituent stocks of SZSE Component Index and SZSE Small/Mid Cap Innovation Index, Companies with market capitalization at least RMB6B and SZSE-listed companies that have issued both A and H shares (excluding shares that are not traded in RMB and those under risk alert board).

  1. Where can I trade SSE/SZSE Securities?

You can trade SSE/SZSE Securities through the following channels:

  • i-Banking service
  • CITICmobile
  • Automated Securities Trading Hotline
  • Manned Securities Trading Hotline
  1. What kind of order can I enter when trading SSE/SZSE Securities?

Only Limit Order is accepted.

  1. What is the settlement arrangement for Northbound Trading?

The settlement arrangement will be different to Hong Kong Securities Trading. Northbound Trading will follow SSE/SZSE A-share settlement cycle. Securities settlement will be on T day, while money settlement will be on T+1 day.

  1. Can I sell the SSE/SZSE Securities I have bought before its settlement? In addition, can I use the funds from selling a SSE/SZSE Security to buy a new SSE/SZSE Security before its settlement?

No. Day trading is not allowed for Northbound Trading. Therefore, you can only sell the shares on and after T+1 day. Besides, you can use the fund from selling the SSE/SZSE securities to buy another SSE/SZSE Securities at the same day.

  1. Can I amend or cancel my SSE/SZSE Securities trading order?

Order amendment is not allowed for Northbound Trading. If you want to amend your trading order, you have to cancel the order first and place a new order after successfully cancelled.

  1. What are the charges for trading of SSE/SZSE Securities?

You have to pay third-party charges such as handling fee, securities management fee, transfer fee, stamp duty as well as bank charges such as brokerage commission fee. For details, please refer to the Investment Products Service Fees and Charges. The fees will be charged in Renminbi.

  1. Under what circumstances will the purchase of SSE/SZSE Securities be suspended?

Investors will not be able to buy SSE/SZSE Securities under the following circumstances:
a) the SSE/SZSE Securities cease to be a constituent stock of the relevant indices;
b) the SSE/SZSE Securities are under risk alert board;
c) the corresponding H share of the SSE/SZSE Securities cease to be traded on SEHK;
d) the Daily Quota Balance drops to zero or below;

  1. What are the board lot/ odd lot, order size and price spread for SSE/SZSE Securities?

The board lot size of all SSE/SZSE Securities is 100 shares (buy orders must be in board lot). Odd lot trading is only available for sell orders (Odd lot sell order must be placed in one go). The price spread for SSE/SZSE Securities is uniformly set at RMB0.01. The maximum order size is one million shares.

  1. Will my buy order in board lot be executed resulting in odd lot trade?

Yes, the executed quantities of your buy order may result in odd lots.

  1. What is the contingency arrangement under severe weather conditions?

Northbound Trading arrangement under severe weather conditions will be as follows:

  1. If SSE/SZSE is suspended due to bad weather, Northbound Trading will not open and SEHK will inform Hong Kong market accordingly.
  2. If typhoon signal number 8 (or above) and/or black rainstorm warning is issued in Hong Kong before Hong Kong market opens, Northbound Trading will not open. If the signal/warning is subsequently discontinued on the same day, arrangement for the resumption of Northbound Trading will follow that for the SEHK market (detailed arrangement is available on the HKEX website at http://www.hkex.com.hk/eng/market/typhoons/tradingarrangement.htm).
  3. If typhoon no. 8 (or above) is issued in Hong Kong after Hong Kong market opens but before SSE/SZSE market opens (between 9:00 a.m. and 9:15 a.m.), Northbound Trading will not open.
  4. If typhoon signal number 8 (or above) is issued in Hong Kong after SSE/SZSE market has opened, trading will terminate in 15 minutes after the signal was issued. Thereafter, only order cancellation will be accepted until SSE/SZSE market closed.

Scenarios Northbound Trading Arrangement Hong Kong Market today
T8/Black rainstorm issued before HK market opens (i.e. before 9:00 a.m.) Not open Not open
T8 issued between 9:00 a.m. and 9:15 a.m. Not open Trading terminates after Pre-opening Session
T8 issued after SSE/SZSE market opens (i.e. 9:15 a.m.) Trading terminates in 15 minutes after T8 issuance, thereafter only order cancellation is allowed until SSE/SZSE market closes Trading terminates in 15 minutes
Black rainstorm issued after HK market opens (i.e. 9:00 a.m.) Trading continues as normal Trading continues as normal
T8/Black rainstorm discontinued at or before 12:00 noon Trading resumes after 2 hours Trading resumes after 2 hours
T8/Black rainstorm discontinued after 12:00 noon Not open Not open

  1. I already have an account for Hong Kong Stock Trading with the Bank, can I trade SSE/SZSE Securities instantly?

Yes, the Bank offer you 1 account to access Hong Kong, U.S. and China Securities Markets. You can trade SSE/SZSE Securities instantly.

  1. Can I subscribe for China Connect Securities initial public offering ('IPO')?

No. China Connect does not support IPO.

  1. Where can I obtain more information on China Connect?

You can visit HKEX website's "China Stock Markets Web" to obtain information on SH-HK Connect, such as Information Book for Investors, Frequently Asked Questions for Investors, list of eligible stocks, quota balance, etc.

(Website: http://www.hkex.com.hk/eng/csm/index.htm)
Comparison between trading China A shares and Hong Kong stocks in Hong Kong

  Trading Shanghai A shares in Hong Kong Trading Shenzhen A shares in Hong Kong Trading Hong Kong Stocks in Hong Kong
Stocks available for trading - Constituent stocks of the SSE 180 Index
- Constituent stocks of the SSE 380 Index
- A shares listed on both HKEX and SSE (excluding Shanghai A shares on the risk alert board and those that are not traded in RMB)
-Constituent stocks of the SZSE Component Index and SZSE Small/Mid Cap Innovation Index
-Companies with market capitalization at least RMB6B
-SZSE-listed companies that have issued both A and H shares(excluding Shenzhen A shares on the risk alert board and those that are not traded in RMB)
All stocks listed on HKEX
Quota Daily Quota: RMB 52 billion Daily Quota: RMB 52 billion No limit
Settlement currency RMB RMB HKD
Board lot size 100 shares per each board lot 100 shares per each board lot Depends on the stock
Price limit Order price cannot exceed +/-10% of the previous closing price Order price cannot exceed +/-10% of the previous closing price No limit
Tick size RMB 0.01 RMB 0.01 Vary from HK$0.001 to HK$5, depending on the stock price
Trading hours Opening Call Auction: 09:15-09:25
Continuous Auction(Morning): 09:30-11:30
Continuous Auction(Afternoon): 13:00-15:00
Opening Call Auction :09:15-09:25
Continuous Auction (Morning): 09:30-11:30
Continuous Auction(Afternoon): 13:00-14:57
Closing Call Auction:14:57-15:00
Pre-opening session: 09:00-09:30
Morning session: 09:30-12:00
Extended Morning Session: 12:00-13:00
Afternoon session: 13:00-16:00
Closing Auction Session: 16:00-16:10
Trading days All business days on which both markets are open for trading and banking services are available in both markets on the corresponding money settlement days All business days on which both markets are open for trading and banking services are available in both markets on the corresponding money settlement days All HKEX trading days
Clearing and settlement Stocks clearing: T day
Funds settlement: T+1 day
Stocks clearing: T day
Funds settlement: T+1 day
Stocks clearing and funds settlement: T+2 days
Day trading Not allowed. Stocks purchased on T day can only be sold on or after T+1 day Not allowed. Stocks purchased on T day can only be sold on or after T+1 day Allowed
Fees and tax - Handling Fee (charged by SSE): 0.00487% of the transaction amount
- Securities Management Fee (charged by China Securities Regulatory Commission): 0.002% of the transaction amount
- Transfer Fee (0.002% charged by ChinaClear & 0.002% charged by HKSCC): 0.004% of the transaction amount
- Stamp Duty (charged by State Administration of Taxation): 0.1% of the transaction amount (for sell trade only)
- Handling Fee (charged by SZSE): 0.00487% of the transaction amount
- Securities Management Fee (charged by China Securities Regulatory Commission): 0.002% of the transaction amount
- Transfer Fee (0.002% charged by ChinaClear & 0.002% charged by HKSCC): 0.004% of the transaction amount
- Stamp Duty (charged by State Administration of Taxation): 0.1% of the transaction amount (for sell trade only)
- Transaction Levy (charged by SFC) : 0.0027% of the transaction amount
- Trading Fee (charged by HKEX): 0.005% of the transaction amount
- Stamp Duty (charged by HKSAR Government): 0.1% of the transaction amount (minimum charge : HK$1)

 

U.S. Securities Trading Services

  1. What is product and service coverage for U.S. Securities Trading Service offered by China CITIC Bank International?

Our U.S. Securities Trading Service provides trading and custodian services for U.S. stocks listed in NYSE Equities Market and NASDAQ Stock Market. However, we do not accept any BUY order in any stocks with a market cap below USD 50 million and the price per share less than USD 0.50.

  1. Where can I trade U.S. Securities?

You can trade U.S. Securities through the following channels:

  • i-Banking service
  • CITICmobile
  1. Can I open an account online for trading US securities?

Existing customer can open a trading account through online platforms. To activate US securities trading service, customer need to complete W-8BEN Form and return to our branch either in person or by mail. (W-8BEN Form can be downloaded from Internal Revenue Service: https://www.irs.gov/pub/irs-pdf/fw8ben.pdf) Please note US securities trading service is not applicable for US persons.

  1. What is W-8BEN Form? Does it need to be renewed?

W-8BEN Form is a declaration form from Internal Revenue Service of the U.S. for investor to declare their identity of non-US citizenship. It is required to be renewed in every 3rd full succeeding years. Otherwise, the bank is not able to offer your U.S. Securities Trading Service continuously after the last W-8BEN is expired.

  1. When is the trading hours of the US securities markets?
  1. North Hemisphere Summer - 21:30 - 04:00 Hong Kong time
  2. North Hemisphere Winter - 22:30 - 05:00 Hong Kong time

North Hemisphere Summer commences at 2am on the second Sunday of March of the year. North Hemisphere Winter commences at 2am on the first Sunday of November of the year. You can place an order through online banking from 19:30 (Hong Kong time) until the close of the US securities market

If you have any enquiries, you can contact our US Securities Service Hotline at (852) 2287 6688 for assistance.
Service Hours (Hong Kong Time):
Mondays - Fridays Full Day
[Except 5 - 9am (during North Hemisphere Summer) and 6 - 9am, 9 - 10pm (during North Hemisphere Winter) and US Public Holidays]

  1. How long to sell my securities, and when will I receive the money from selling securities?

Securities purchased can be sold immediately. The sale proceeds will be credited to your account 2 days after the sales execution (i.e. T+2).

  1. During Hong Kong public holidays, can I trade my US securities?

Yes, trading will be available if US securities markets are open.

  1. Any tax implications would apply to me when I hold foreign securities?

There is no capital gain tax for non-US persons on trading US securities. However, non US person are subject to a 30% withholding tax on dividends. This is not a tax advice and any tax related questions should be referred to their own individual tax consultant.

  1. What is the US SEC Fee?

US SEC Fee is the Sales Tax as stated in Investment Products Service Fees and Charges of the Bank, it was created by the Securities Exchange Act of 1934 to be an additional transaction cost attached to the selling of exchange-listed equities. This fee is usually listed as a separate fee, independent of any associated brokerage commissions or fees. The fee will be revalued by the US Securities and Exchange Commission from time to time.

 

EIPO

  1. What is IPO?

IPO represents Initial Public Offering where a company, for its first time, issues shares to investors and get listed on a Stock Exchange.

  1. What can EIPO service offers you?

Our EIPO service aims to provide an access to subscribe (yellow form application) newly listed shares from Initial Public Offering via the internet.

  1. Who is eligible to make an IPO application through EIPO service?

Eligible applicant must:

  • be our i-banking customer (personal customer);
  • be an individual applicant;
  • have a valid One Account “Investment” (yellow form application);
  • Some companies may accept IPO applications from non Hong Kong residents. Please refer to respective Prospectus for details.
  1. How to apply IPO shares online?

Step 1
Read the Prospectus thoroughly before making your decision to subscribe the shares under IPO. The electronic prospectus is available under "Securities Trading"(2-factor authentication is needed) > "EIPO" in this website.

Step 2
Click the "Apply" button and the Stock you would like to apply for. Read the terms and conditions, complete the application form and place your payment instruction which allows us to debit the subscription amount from your One Account “Deposit" at the specified time stated for individual IPO.

Step 3
Confirm your application details and submit the application. A reference number will be generated for your reference.

Step 4
Make sure your designated account has sufficient fund for settlement at the specified time of individual IPO. Otherwise, your application will be cancelled without further notice.

  1. Can I amend or cancel my online IPO application?

No, once you have submitted the application and confirmed the details, you cannot amend any application details or cancel your application.

  1. How do I know my EIPO application has been submitted to the Share Registrars for allotment?

We will send your application to the Share Registrars on or before the IPO official closing time. In case there is any incorrect information or your designated One Account “Deposit” has insufficient fund for settlement, your application will be cancelled without further notice.

  1. How can I get a refund for a wholly or partially unsuccessful EIPO application or any surplus application money?

For Yellow Form Applicants
the application money (or part thereof) will be credited directly to your One Account “Deposit” on the refund day specified in the respective Prospectus.

  1. How do I receive the allotted shares if my application is successful or partially successful?

For yellow Form Applicants:
If your application is wholly or partially successful, your share certificate(s) will be directly deposited into your One Account "Investment".

  1. Is there any service charge for the EIPO service?

Please refer to the details of respective EIPO.

  1. Can I make EIPO application on behalf of others?

No

 

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