eStatement

Let’s live a green life! Simply go to i-banking to complete a few easy registration steps to enjoy the advantages of our eStatement service and help reduce paper usage.

Advantages of eStatement:

• Reduce paper usage
• Access latest and historical statements anytime, anywhere
• More secure privacy protection and receive email notification once a new eStatement is ready
• Speedy delivery without the worries of mail loss, theft or delay
• Faster, easier to manage

You can register for eStatement via your i-banking:

Via i-banking:

Forgot your i-banking password? You can use your CNCBI Token to reset password immediately or visit any of our branches to apply for a new password. After collecting the new password, please click “i-banking Service Reactivation” on the login page to reactivate i-banking service.

Have not registered for i-banking yet? Register for i-banking to switch to eStatement. Please view Demo for i-banking First Time Registration. If you wish to set up i-banking at branch, please bring along your address proof of recent 3 months.

For enquiries, please visit any of our branches or call our hotline at 2287 6789.

Terms & Conditions for eStatement and eAdvice Service
Risk & Important Notes for eStatement and eAdvice Service

Remarks:

1. You can view your daily eStatement / eAdvice issued in the past 90 days via i-banking service. You are advised to print out or download the copy of eStatement and/ or eAdvice for your record purpose if required.
2. Customer shall be charged as set out in the Bank Service Fee & Charges Schedule for obtaining a hard copy of any eStatement/eAdvice from the Bank that have already issued to you.